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11,569 Reasons to Hire Burdge Law Firm
All too often, car dealers like to act like the hero when one of their customers has a defective vehicle by offering to work with the manufacturer to help get you out of the vehicle. The problem with the “do it yourself” approach is that no one is there to protect your interest and make sure you get all that you are entitled to under the lemon law and other consumer protection laws.
Here’s a real life example.
Venice (not her real name) initially tried to handle getting rid of her defective vehicle with the “help” of her car dealer and when that failed, she hired Burdge Law Office.
Venice owned a defective 2008 Chevy Malibu that she complained about repeatedly, beginning with her first month of ownership and almost monthly thereafter. After almost 2 years of patiently waiting for the “final fix”, the dealer agreed to contact GM on her behalf. GM said it would “review” her warranty records and after wading through several inches of repair orders, told the dealer they would make a settlement offer to get her out of the vehicle. The dealer told her not to bother bringing her vehicle in for any further repairs because GM was going to get her out of the vehicle and into a new one.
As promised, GM did send her a settlement letter offering to get her out of the vehicle — but only if she would agree to PAY GM $4,043.46.
She was furious. She could hardly believe GM wanted her to pay them thousands of dollars to get rid of a vehicle they didn’t build right in the first place! This didn’t sound right to her, but there wasn’t even a name to call on the settlement letter she received – only an 800 number. When she questioned the car dealer, he didn’t see anything wrong with the GM offer and he was already focused on selling her another car and making more money off her.
When she realized the only way to get rid of her defective car was to pay GM money to take it back, she called Burdge Law. We immediately sprang into action.
Her one simple phone call to Burdge Law ultimately resulted in getting rid of her lemon car, and instead of her paying GM, GM agreed to pay her a REFUND OF $11,569.14 plus her attorney fees.
Sadly, car manufacturers and car dealers try to take advantage of consumers and hope their lack of knowledge or experience will cause them to accept unfair offers such as the one presented to Venice.
Even if you think you understand the intent of the lemon law in your state, you are probably not aware of other consumer protection laws and how those laws interact to protect you and what added alternatives they provide. Venice wasn’t and by the time we were through with GM, they had swung $15,000 in the other direction for Venice, taking back her car and putting money in her pocket.
With GM and Chrysler both having filed bankruptcy, you may not be aware of what laws do and don’t apply, you may not be clear on everything you are entitled to receive under the various laws and how to go about getting it. Don’t waste your money.
Burdge Law Office is an experienced law firm handling lemon law, breach of warranty and auto sales fraud cases for consumers in Ohio and Kentucky. Don’t try to handle your defective vehicle claim by yourself – it could cost you time and money!!! Not sure what your rights are?
Not sure if you are getting a good deal? Call us toll free, 1.800.331.6422, or email us right now, for a free case review.
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